I lead product work at the intersection of AI, automation, and enterprise operations, turning ambiguous opportunities into shipped solutions and measurable business impact. At Becton Dickinson, I drove automation discovery and business case development, identifying over $10M in value across enterprise workflows. At Bain, I owned product delivery for internal platforms supporting 19,000+ employees, driving adoption, usability improvements, and measurable gains in user experience.
I operate at the intersection of product strategy, technical execution, and enterprise operations, working across stakeholders and engineering teams to define product direction, prioritize investments, and turn ambiguous opportunities into shipped products and scalable AI-driven solutions.
Shaping product direction for enterprise AI use cases, including agentic workflows, internal copilots, and automation-enabled experiences. Experience evaluating platforms such as OpenAI, Sana AI, Amelia, and Microsoft Copilot to inform roadmap decisions, implementation approaches, and adoption planning.
Leading product strategy and execution across complex stakeholder environments, partnering with engineering, legal, security, vendors, and business teams to move initiatives from requirements through delivery. Experienced operating in ambiguous enterprise environments, aligning stakeholders, and driving progress across multiple workstreams.
Using customer journey mapping to identify friction points and improve product experiences, while leveraging structured discovery and KPI-driven iteration to drive measurable outcomes across enterprise tools.
Using process mining, structured discovery, and business case development to identify and prioritize high-value automation opportunities. At BD, this work informed roadmap decisions across 280+ workflows and identified over $10M in value.
A senior product leader with 10+ years of experience building enterprise platforms, automation solutions, and AI-driven products across consulting, healthcare, and aviation. I work at the intersection of business and engineering, defining product direction, shaping roadmaps, and driving delivery in complex enterprise environments.
At Southwest Airlines, I drive the enterprise enablement of agentic AI, shaping how teams design, build, and deploy AI agents at scale through standardized frameworks and practices. I lead the development of the Agent Development Lifecycle, establishing standards and governance, and enabling early adoption across agentic UI, platform strategy, and team enablement.
At Bain & Company, I led product delivery across the internal automation portfolio, supporting enterprise tools used by 19,000+ employees. I drove backlog prioritization, stakeholder alignment, and cross-functional execution, while shaping product direction across tools such as Expert Network Outreach Tool and PD Crews Mentorship Platform.
At Becton Dickinson, I partnered with business stakeholders to identify and define automation opportunities, building a pipeline of high-value use cases and supporting prioritization across the portfolio. I led requirements gathering across 280+ workflows, contributing to a roadmap that identified over $10M in value. I also led process mining efforts across 7 global processes and supported the launch of BD's conversational AI service desk solution, contributing to a $1M annual cost reduction.
My strength is turning ambiguous problems into clear product direction, taking ideas from concept to launch and driving adoption across complex enterprise environments.
Case studies spanning AI, automation, augmented reality, and enterprise platforms, each grounded in real product work and measurable outcomes.
Bain & Company · 2022–2024
Led product strategy, stakeholder alignment, and cross-functional delivery for a low-code internal tool that centralized consultant outreach to expert networks. Starting from a high-friction manual workflow, I drove MVP launch, post-release reliability improvements, UX redesign, and A/B testing to improve submission success, usability, and trust across a business-critical workflow.
Bain & Company · 2025
Led the Sana workstream within Bain's knowledge discovery pilots, evaluating how emerging AI platforms could unlock faster, higher-quality access to the "Best of Bain." Collaborated across product teams to define pilot success criteria, coordinated SharePoint integration and governance requirements, and built onboarding and enablement materials to support pilot execution and user adoption.
Bain & Company · 2022–2024
Led the transformation of a manual, PowerPoint-based mentorship tracking process into a scalable internal platform supporting mentor-mentee relationships across offices. Owned product strategy, led UX redesign in Figma, and partnered with stakeholders to standardize workflows, improve usability, and drive adoption through rollout, training, and ongoing iteration.
Becton Dickinson · 2019–2020
Identified an opportunity to improve field technician support using augmented reality and helped define the solution approach for BD's first AR-enabled service tool. Led requirements and guided development, partnering across stakeholders to deploy Scope AR WorkLink and enable remote-guided support while reducing service costs.
Becton Dickinson · 2017–2019
Led discovery and requirements definition for BD's enterprise AI service desk initiative, translating business needs into L1 resolution flows, escalation logic, and conversational workflows for Amelia. Managed coordination across application, infrastructure, and AI vendors to align on implementation and support deployment of BD's first conversational AI agent.
Becton Dickinson · 2017–2019
Contributed to BD's automation discovery efforts by running a Celonis process mining PoC across 7 global processes, analyzing 1,200+ tasks to identify inefficiencies and automation opportunities. Partnered with stakeholders to translate findings into a prioritized roadmap, contributing to $11–14M in identified savings.
A decade of building enterprise platforms, automation solutions, and AI-driven products across aviation, consulting, and healthcare.
The toolkit I bring to enterprise product work—strategic, technical, and execution-focused.
Whether you need a product manager to shape AI strategy, drive cross-functional execution, or take products from concept to launch, let's talk. Based in Dallas, open to remote and hybrid roles.